Shipping & Payment

Shipping

If the purchased item is greater than 25kg, or too large for one person to carry, the buyer must have someone available to help the courier unload the item.

We only ship items within Australia, we cannot deliver outside Australia.

Insurance fee will be charged subject to the final price of the product. Please let us know with checkout instructions if you wish to pay this fee.

Melbournians Furniture is not liable for any loss and/or damages during delivery if insurance fee is not paid.

For sending our products, we use Allied Express for bulky items, and Standard Parcel Australia Post for smaller items. These are third parties and we have no control of what happens during transit.

Most purchased items will have a tracking number provided, so you can track your item's transit progress.

For costs on shipping and handling, please use the Postage Calculator provided above on the right hand side of the Images.

The cost calulated in the postage calculator is the total shipping and handling costs, including registering and getting tracking numbers.

Our Freight Service that we use in Postage Calculation operates during Monday To Friday only. Couriers are available during the weekend, limited based on Courier's jobs on the day. As these are outside our regular Freight Service, additional costs may incur.

Payment

Methods of payment we accept: PayPal, Bank Deposit, VISA (pickup only), Mastercard (pickup only), EFTPOS (pickup only)

Bank: Westpac. Branch BSB: 033090 Account Name: Melbournians Furniture Account No.: 395341

Buyers are required to follow the payment instruction in the checkout page. If buyers fail to do so, Melbournians Furniture cannot be liable for any missing payments and delays on deliveries.

Payments can take up to 24-48 hours to process, depending on when purchases are made and when full payment is received. Upon completion of payment, we will send the item on the next available day.

If you are making a bank payment, please leave only your exact quicksales username as a reference (otherwise your payment cannot be cleared).